General Information

• Where is Luxe Paws Spa located?
  We are located in the heart of Downtown Belleville at 355 W. Main St., right among the vibrant shops and restaurants of our historic downtown.
• What are your hours of operation?
  Standard hours for our luxury boutique is by appointments and offer walk in nail trims 12:00 PM to 2:00 PM, though we recommend checking our official booking page for the most up-to-date seasonal hours.
• Do you groom both dogs and cats?
  Yes! We are a full-service spa catering to both canine and feline clients, offering specialized, stress-free handling for every breed and temperament.

Our Services & Experience

• What makes Luxe Paws Spa "high-end"?
  Unlike high-volume salons, we focus on a one-on-one, stress-free experience. We use premium, pet-safe products and offer luxury treatments like micro-bubble baths, de-shedding regimens, and specialized skin care.
• How often should my pet be groomed?
  For most breeds, we recommend a visit every 4–6 weeks to maintain a healthy coat and prevent matting. Short-haired pets can typically go 8–10 weeks between full sessions.
• Do I need to provide vaccination records?
  Yes. For the safety of all our guests, we require up-to-date Rabies vaccination records before any grooming service can begin.

Appointments & Policies

• How do I book an appointment?
  The easiest way to see our availability and reserve your spot is through our online booking portal.
• What is your cancellation policy?
  As a boutique salon, our time is reserved exclusively for your pet. We require at least 24 hours' notice for any cancellations or rescheduling to avoid a cancellation fee.
• Can I drop off my pet and pick them up later?
  Because we provide a one-on-one experience, we generally ask that pets be picked up shortly after their service is complete to maintain our stress-free environment. We will text or call you 15–20 minutes before your pet is ready.
• Do you take reactive or senior pets?
  Absolutely. We specialize in senior care (ages 10+) and can schedule reactive pets during quieter times of the day to minimize stress.

Pricing

• How much does grooming cost?
  Pricing is based on size, breed, and coat condition. A standard high-end groom in the Belleville area typically ranges from $45–$55 for small breeds to $100+ for giant or long-coated breeds. We provide a exact quote after a hands-on assessment of your pet.